An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.
The minimum age is 21. The maximum age is 70. An underage fee of 9.99 USD per day will apply for renters under 23 years of age.
All drivers must meet the same minimum age and driver’s license requirements as the renter. An additional driver fee of 3.99 USD per day for each additional driver will apply.
Each additional driver should be registered by the renter at the rental counter at the time of check-in. If an additional driver needs to be registered during the rental, the Avis vehicle must be brought to the location for inspection.
An additional credit card hold of 5,000.00 USD will apply, if customer declines LDW.
Cash Rentals not allowed.
Travel Vouchers are accepted. Customers MUST present a credit card at time of rental as a guarantee.
Debit Cards are not accepted.
Taking your vehicle outside the Country
Cross Border Traffic is not allowed.
Waiver and Protection Options
Loss Damage Waiver (CDW)
Purchase of LDW is optional. Purchase relieves the customer’s financial responsibility to the vehicle. If LDW is declined the renter would be responsible for up to the full value of the vehicle and a credit card hold will apply. See credit card information.
Supplemental Liability Insurance (SLI)
Purchase of SLI is optional at a cost of SLI is 16.00 USD per day and is not included in the estimated total. SLI provides liability coverage in case of injury or damage to persons or property outside of the vehicle. Check at the counter upon arrival for details.
Personal Accident Insurance/Personal Effects Protection (PAI/PEP)
Purchase is optional at a minimum cost of 3.99, not to exceed 4.99 USD per day. PAI/PEP provides insurance in case of injury or death to the driver and/or passengers in the vehicle.
Medical expenses up to 1,500 USD per passenger
Death 25,000 USD for main driver
10,000 USD per passenger
Partial Damage Waiver (PDW)
Purchase is optional and reduces the customer’s financial responsibility for the vehicle. If the vehicle is stolen the customer will be responsible for 20% of the total value of the vehicle.
Check at the counter for additional coverage packages and details.
Driving License and ID Requirements
A valid driver’s license from the country of residence must be presented in person at the time of rental. The renter’s license is accepted for 90 days without additional requirements. After 90 days the renter will need to obtain a national license. An International Driving License is required for countries with a non-Roman alphabet. Check at the counter for additional details.
A full tank of gas is provided at the time of rental and the vehicle should be returned with a full tank of gas to avoid additional charges.
Delivery and Collection
No pick up service is available.
One Way Rentals
Cars can be returned to other locations in Panama based on car availability. A one way fee may apply.
Child Safety Seats (CSS) – available for 3.00 USD per day. An advance reservation of 24 hours is recommended.
Navigation System (GPS) – available for 10.95 USD per day. If stolen or damaged, 200.00 USD for Loss/Damage Fee. Advance reservation of 24 hours is recommended.
Road Side Assistance (RSN) – available for 1.99 USD per day.
WIFI (WFI) – available for 9.95 USD per day. Advance reservation of 24 hours is recommended.
Other equipment may be available. Check with reservations or the counter for availability and additional details.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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