The minimum age is 18 for additional drivers, when the main driver is 23 or older. An underage fee will apply in addition to the additional driver fee.
The minimum age for all other renters is 23. An underage fee of 5.00 USD will apply to all drivers between the ages of 18-24.
There is no maximum age limit.
All drivers must meet the same minimum age and driver’s license requirements as the renter. An additional driver fee of 5.00 USD per day for each additional driver with the exception of spouse and children will apply.
Each additional driver should be registered by the renter at the rental counter at the time of check-in. If an additional driver needs to be registered during the rental, the Avis vehicle must be brought to the location for inspection.
At the time of rental we will charge the customer’s credit card for the estimated rental amount. An additional credit card hold will be required to complete the rental. The credit card amount will be between 300.00 USD up to 10,000.00 USD depending on car group rented and coverage selected.
Cash Rentals are accepted as payment at the end of the rental. All renters must present an Avis-honored charge card as a guarantee.
Travel Vouchers: are accepted when presented with a credit card to cover costs not included in the voucher amount.
Debit Cards: are not accepted.
Taking your vehicle outside the Country
Not applicable. Cars are not allowed outside of the country.
Waiver and Protection Options
Collision Damage Waiver (CDW)
Purchase of CDW is optional. CDW reduces the renter’s financial responsibility (NWE) in case of damage due to collision or theft provided that the customer complies with the rental agreement terms and conditions. Damages due to vandalism, fire, partial theft and other occurrences clearly stated under the terms and conditions of the rental agreement are not covered and the customer is fully liable for the Avis vehicle in such events. Theft Protection Waiver is included in CDW.
If LDW is declined, the renter is fully responsible for the full value of the Avis vehicle, in addition to stolen accessories, repairs and loss of use during repairs. An additional credit card hold will apply.
Other coverages may be available at the counter, check upon arrival for information.
Damage to people and their property
Public Liability covers injury or death to a third party (persons outside the Avis vehicle). Property Damage covers damage to property other than the Avis vehicle and the renter’s, driver’s or passenger’s property.
Additional Liability Insurance (ALI)
ALI is available on an optional basis at all locations. This is an “Additional Protection of Third Party Liability”. ALI covers all authorized drivers under the Rental Agreement of claims made by third parties for bodily injuries, death or damage to property caused by use of operation of an Avis vehicle and increases the limits up to 300,000.00 USD according to the terms and conditions of the rental agreement. When PDW or CDW are declined and ALI is purchased, this protection will only cover Third Party Disability up to 10,000.00 USD.
Personal Accident Insurance (PAI)
Purchase provides accidental death and medical expense benefits to the renter and all passengers in the vehicle under the terms and conditions of the insurance policy.
Medical expenses per occupant (up to the maximum capacity established by manufacturer 5,000.00 USD
Death of driver 25,000.00 USD
Death of each passenger (up to the maximum capacity established by the manufacturer 25,000.00 USD
Personal Effects Protection (PEP)
Purchase covers personal effects in the rental car up to a limit of 1,000.00 USD with a 50.00 USD deductible.
Driving License and ID Requirements
A valid driver’s license from the country of residence must be presented in person at the time of rental. The renter’s license is accepted for 90 days without additional requirements. After 90 days the renter will need to obtain a national license. An International Driving License is required for countries with a non-Roman alphabet. Check at the counter for additional details.
A full tank of gas is provided at the time of rental and the vehicle should be returned with a full tank of gas to avoid additional charges. There are no refunds for unused gas.
Delivery and Collection
Delivery and collection is available only in Panama City, free of charge. The customer must call in advance. Pick-up service at hotels is also available.
To be guaranteed, reservations for all car groups must include the customer’s charge card number, expiration date and billing address. A No-Show fee of 75.00 USD will apply if the reservation is cancelled with less than 48 hour advance notice or if the customer does not rent the vehicle within 12 hours of reserved time.
One Way Rentals
Cars can be returned to other Avis locations within the country based on car availability. One-way fees will apply. One-way rentals outside the country are not permitted.
Child Infant Safety Seats (CSS)
Child safety seats are available on request at a cost of 5.95 USD per day. Customer must advise of age and weight of child.
An advance reservation of 48 hours is required.
Global Positioning System (GPS)
GPS is available on request at a cost of 9.95 USD per day. A fee applies for any damages or loss of the unit.
An advance reservation of 48 hours is required.
Wifi is available on automatic confirmation at a cost of 9.95 USD per day.
An advance reservation of 48 hours is required.
Auto Express Toll is available for 1.75 USD per day.
Other options may be available, check at the counter upon arrival.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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