An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard (transaction fee of 1.95% applies).
The balance is to be paid directly to the supplier on arrival.
|Additional Driver||A daily charge of 5.93 EUR maximum 88.95 EUR per rental plus VAT for each additional authorized driver other than spouse or domestic partner of the primary renter applies. Additional driver requests should be made at the start of rental. Full rental conditions apply to all additional drivers.|
|Age Requirements||Mini - MBMR, Economy and Economy Elite vehicles - EDMR, EDMD, EDAR, EDAD, HDMD, Compact - CDMR, CFAR, Intermediate and several Standard vehicles - IDMR, IDMD, IDAR, IDAD, IWMD, SDMR, SDMD, SDAD - are available for renters 21 years of age and older. A young driver fee of 11.02 EUR excluding vat per day will apply. Intermediate SUV, Fullsize, Standard SUV vehicles -IFAR,FDAR, SFAR, SFAD - are available for renters 25 years of age and older, Premium and Luxury vehicles - PDAR, LDAR, LVMD - are available for renters 27 years of age and older There is no young driver fee for these car groups|
|Forms of Payment||ACCEPTED METHODS OF PAYMENT AMEX, DINERS, MASTERCARD, AND VISA ARE ACCEPTED SECURITY DEPOSITS SD. FOR EACH RENTAL A CREDIT CARD VISA, MASTERCARD, DINERS, AND AMEX IS REQUIRED. DEPOSIT ALL CUSTOMERS ARE REQUIRED TO PLACE A CREDIT CARD DEPOSIT DOWN AT THE TIME OF RENTAL. THE DEPOSIT RANGES FROM 100 EUR TO 350 EUR PLUS THE COST OF THE RENTAL DEPENDING ON VEHICLE CLASS. THE DEPOSIT IS BASED ON EXTENSION DAYS, THE FUEL SERVICE OPTION, AND IT MAY INCREASE AS OPTIONAL EXTRAS ARE ADDED AT THE COUNTER. THE PURCHASE OF CERTAIN COVERAGES MAY REDUCE THE DEPOSIT. DEBIT CARDS, CASH AND OTHER DEBIT CARDS, TRAVELERS CHECKS AND EURO CHECKS ARE NOT ACCEPTED AT ANY TIME. CASH CANNOT BE USED FOR THE DEPOSIT BUT CAN BE USED FOR THE PAYMENT OF THE RENTAL.|
|Renter Requirements||RENTER REQUIREMENTS. ALL DRIVERS AND ADDITIONAL DRIVERS MUST PRODUCE A VALID DRIVING LICENSE AT THE TIME OF RENTAL. IN ADDITION TO A VALID DRIVING LICENSE, ALL THE CLIENTS MUST PRESENT AN IDENTITY CARD OR PASSPORT. IF THE CUSTOMER IS FOREIGN HE OR SHE MUST PRESENT THE PAPER SEAL ON HIS OR HER PASSPORT ON THE ALAMO COUNTER.|
|Cross Border Policy||CROSS BORDER POLICY. CARS ARE NOT ALLOWED TO BE DRIVEN OUT OF TURKEY AT ANY TIME.|
|Delivery and Collection||N/A|
|After Hours||AFTER HOURS DROP IS ONLY ALLOWED AT LOCATIONS THAT ARE OPEN 24HRS. THE RENTAL LOCATION MUST BE INFORMED OF THE RETURN TIME AT THE BEGINNING OF THE RENTAL. IF THIS RESULTS IN A ONE WAY RENTAL AN ADDITIONAL FEE MAY APPLY.|
|One Way Rentals||One way travel is allowed between all Alamo locations in Turkey with fees dependent on the one way route. One way travel outside of Turkey is not permitted.|
|Inclusive||COST OF RENTAL INCLUDES COLLISION DAMAGE WAIVER THEFT PROTECTION CDWTP, SLP THIRD PARTY LIABILITY AND VAT. ADDITIONAL SURCHARGES MAY APPLY. ADDITIONAL PRODUCTS MAY BE PURCHASED.|
|Exclusive||RATES INCLUDE RENTAL, TIME AND MILEAGE AND SLP THIRD PARTY INSURANCE.|
|Child Safety Seat||CST CHILD TODDLER SEAT: 10 EUR PER DAY EXCLUDING VAT. ALL SPECIAL EQUIPMENT IS AVAILABLE ON REQUEST.|
|GPS||GPS: 10 EUR PER DAY EXCLUDING VAT. ALL SPECIAL EQUIPMENT IS AVAILABLE ON REQUEST|
|Winter Tires||SNT Winter Tires are available on request with a daily 6 EUR charge.|
|Snow Chains||SNO Snow Chains are available on request and free of charge.|
|Fuel Service Option||REFUELING CHARGES. ALL VEHICLES ARE DELIVERED WITH A FULL TANK OF FUEL AND MUST BE RETURNED IN THE SAME CONDITION. IF THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK OF FUEL, THE RENTER WILL BE CHARGED FOR THE DIFFERENCE IN FUEL 20 PERCENT. VAT AND LOCAL FEES AND SURCHARGES WILL ALSO APPLY TO FUEL CHARGES.|
|Collision Damage Waiver||N/A|
|Collision Damage Waiver & Theft Protection||Collision Damage Waiver/Theft Protection (CDW/TP) is combined and included in the price, except for rates for the United States market. There is no excess for the coverage provided by CDW. It covers damage and/or theft of the vehicle. Damage to the underside, interior and roof is not covered. Any damage caused due to driver negligence and/or in breach of the driving laws of the rental country is the responsibility of the renter and not covered by CDW. In the event of damage or theft the customer is responsible for obtaining a police report. Without a police report the client takes full responsibility. The daily premium for CDWTP is 13.00 EUR.|
|Partial Collision Damange Waiver||N/A|
|Super Collision Damage Waiver||
SUPER COLLISION DAMAGE WAIVER SCDW COVERS THE DEDUCTIBLE AMOUNT THAT IS APPLIED TO THE CDW COVERAGE AND MUST BE PURCHASED IN CONJUNCTION WITH CDW. DAMAGE TO THE UNDERSIDE, INTERIOR AND ROOF IS NOT COVERED. ANY DAMAGE CAUSED DUE TO DRIVER NEGLIGENCE, OFF ROAD USE AND OR IN BREACH OF THE DRIVING LAWS OF THE RENTAL COUNTRY IS THE RESPONSIBILITY OF THE RENTER AND NOT COVERED BY SCDW. IN THE EVENT OF DAMAGE OR THEFT THE CUSTOMER IS RESPONSIBLE FOR OBTAINING A POLICE REPORT. WITHOUT A POLICE REPORT THE CLIENT TAKES FULL RESPONSIBILITY. THE DAILY PREMIUM RANGES FROM 6.00 TO 10.00 EUR DEPENDING ON CAR GROUP.
MINI INSURANCE - SCDWTP2 MINI INSURANCE IS AN OPTIONAL INSURANCE WHICH CAN BE PURCHASED TO IMPROVE THE COVER OFFERED BY SCDW. IT COVERS LOSS OR DAMAGES BELOW 500
TRY TO 750 TRY WITHOUT THE NEED OF THE REPORTS WHICH MUST BE OBTAINED FROM LEGAL AUTHORITIES SUCH AS POLICE OR GENDARMERIE. RENTERS WRITTEN STATEMENT OF THE
INCIDENT IS ADEQUATE. THE DAILY PREMIUM FOR THIS PRODUCT RANGES FROM 4.24 TO 5.93 EUR DEPENDING ON CAR GROUP. THE PURCHASE OF SCDW IS CONDITIONAL FOR RENTERS
TO QUALIFY FOR THE PURCHASE OF THIS OPTIONAL COVERAGE.
|Super Collision Damage Waiver & Theft Protection||N/A|
|Super Collision Damage Waiver & Tires and Windshield Protection||N/A|
|Loss Damage Waiver||N/A|
|Personal Accident Insurance||N/A|
|Supplemental Liability Protection||Third party Liability: Liability protection covers third party liability for third parties to a maximum of TRY 25000. As required by the laws of the country it is included in all rates.|
|Headlights Tires Windshield Insurance||HTW Headlights Tyres Windshield Insurance is an optional insurance which covers all damages to headlights, tyres and windshields. HTW can be purchased at a daily premium ranging from 4.00 to 10.00 EUR depending on car group.|
|Theft Protection - 2||N/A|
|Zero Risk Pack||N/A|
|Zero Risk Pack Plus||N/A|
IN ORDER TO REQUEST ROADSIDE SERVICE, PLEASE CALL 90 216 44 44 937 TO BE CONNECTED WITH ONE OF OUR ASSISTANCE PROVIDERS. THIS SERVICE IS AVAILABLE 24 7 AND IS FREE OF CHARGE. IN THE INSTANCE OF DRIVER NEGLIGENCE OR VIOLATION OF THE RENTAL AGREEMENT, THE CUSTOMER WILL BE HELD FULLY RESPONSIBLE FOR ANY DAMAGES TO THE VEHICLE AND ASSOCIATED COSTS.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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